The impact of servant leadership and organizational communication on employees' job satisfaction: Case of public services government organization

Leadership and communication process will become a very important element to understand other humans inside or outside of community or organization, especially in public services government area. Leadership and communication in this organization can be as a process for interactions, guiding, or serving other people. One way to serve people as a leader is by seeing the impact of servant leadership on employees. The concept of servant leadership itself is about the leadership which encourages people to serve the others, while it remains focused on efforts to achieve what the main purpose is focused on vision and mission of the organization. Leaders also must be aware of the most basic level of employees in this organization. If higher-order needs of employees are satisfied then the employees will be happier, and when employees are happier they also will be satisfied about their job. In concepts of public services government organization: there is a very strong relationship between servant leadership and organizational communication, there is a strong relationship between servant leadership and job satisfaction, and there is a strong relationship between organizational communications and job satisfaction. This can be used as a factor for making the best organization's effectiveness and core competencies support.