Integration of logistics to Industry 4.0: A logistics firm case

Industry 4.0 is the new industrial revolution and it takes its roots from a new initiative instead of an invention. Industry 4.0 aims to improve usage areas of technology in every aspect of business and benefits from the technological improvements. Therefore, like other sectors, changes in logistics sector are also expected. Logistics is a sector that is not only effected by internal factors but also external factors in order to comply with the customer needs and wants. Considering the increasing effects of Industry 4.0, the studies about the topic rise in importance. Hereby, the main objective of this study is to examine the effects of Industry 4.0 on logistics. In according with this purpose, a single case study on a logistics company in Istanbul is conducted. Data is collected via in-depth interviews and document analysis. Findings reveal the applications of Industry 4.0 in the field of logistics, the implementation processes, the obstacles in front of the applications and the fields that can be developed. By analysing the firm's situation in the sector, deficiencies and advantageous areas are determined. Fields where the company had problems were identified and recommendations are presented and suggestions are made to the logistics firms which want to implement the applications of Industry 4.0.