The effect of quality work life and corporate social responsibility on work engagement examination: A research on chain hotel businesses

In accommodation businesses, human resources are an important factor that determines the quality of service, they play a key role in the success of the business and enable it to get competitive edge. By researcher has gained importance the concept of work engagement in recent years, is an issue that increases the productivity and efficiency of human resources. Employees to work engagement, the increase in the quality of the service while providing competitive and cost advantages to the business. In the literature, it has been seen that with the concept quality work life and corporate social responsibility the concept of work engagement is separately associated. In this context, it is thought to be related to the concepts of quality work life and corporate social responsibility to increase of the work engagement of the chain hotel business. The aim of this research the effect of quality work life and corporate social responsibility on the work engagement examination, the employees of the chain hotel business in Trabzon. A total of 343 valid questionnaires were obtained by collecting data from the employees of the chain hotel business in Trabzon with the questionnaire technique. The t-test and ANOVA test were conducted to determine whether there was a significant difference between quality work life, corporate social responsibility, and work engagement with demographic characteristics of the employees included in the research. Correlation analysis was performed to determine the relationship between quality work life, corporate social responsibility, and work engagement in accordance with the research model, and regression analysis was performed to determine the cause-effect relationship of the concepts. It was found that of the result, a significant difference was found gender, age, level of income, level of education, title of business and period of office with between quality work life; gender, age, level of income, level of education, title of business, and period of office with between corporate social responsibility; age, level of income, level of education, and title of business with between work engagement. According to the correlation analysis results, there is a statistically significant, positive, and moderate relationship between quality work life and work engagement; It has been determined that there is a significant, positive, and moderate relationship between the perception of corporate social responsibility and work engagement. According to the results of the regression analysis, the quality work life has a statistically significant effect on work engagement; It has been concluded that the perception of corporate social responsibility has a statistically significant effect on work engagement. Keywords: Quality work life, Corporate social responsibility, Work engagement, Chain hotel business.