A study on the effective factors of collaboration platforms and workflow applications
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Abstract (EN)
The requirement of being in same physical place of the employees does not valid anymore because of the developments in information and communication technologies. The personal and corporate internet usage is extended and increased availability as a result of this text and document share, video and audio connections are as simple as never been before. The attendees and the output are differentiating with the opportunities of both business processes and project based works. The success of the products and services in the market could be determine by acceptance from the customer not only quality, high-level production techniques or complexity. The perception of quality, match up with expectations, believe of usefulness or benefit from productivity are playing role on purchase decision. The efficient business processes and well-managed collaboration is required to populate all of these factors. The workflow applications in collaboration platforms providing many benefits to support business processes. The organizations consist of so many employees that is why collaboration and tracking of the topics require systematic solutions. The foresight is the collaboration and workflow development platforms will occupy more crucial role in the coming future, and the user requirements should be determine accurately regarding these foresights. There is a background has been prepared in the scope of this study to response for the prerequisites of future companies. The criteria of technology acceptance evaluated and attempted to reveal. This study is descriptive and directive for the best fitting for development within the demographic attendees. Technology Acceptance Model, which was used in many times before, is using to describe the acceptance of technological innovations in the scope of this study. The variables of environment, support and project management are added to provide the enrichment of the study in the aim of describe the behavioural intention. The study is conducted via survey among the employees of home appliance manufacture and sales company. There are 137 employees attended to the survey individually and this sample size is acceptable for the analysis. The 5-point Likert scale used to collect the data, within the options are strongly agree, agree, neither agree nor disagree, disagree and strongly disagree. The survey conducted in SharePoint. The collected survey results processes in MS Excel. The evaluation of the results are analysed by a statistical software Minitab 17. As a result of the analysis environment, perceive of support and project management have effect on behavioural intention besides the perceived usefulness and perceived ease of use. These results are background for following studies and application developments and determinants of managerial decisions. The demographic data of attendees shared as statistics. The demographic questions in the survey are gender, age, educational level, organization, hierarchical position, total experience, total experience in the company, SharePoint usage frequency. There are three regression models in the main model and hypothesis. The first two hypothesis says that perceived usefulness and perceived ease of use have positive impact on behavioural intention. The second three hypothesis says that environment, perceived support and project management have positive impact on perceived usefulness. The last three hypothesis says that environment, perceived support and project management have positive impact on perceived ease of use. According to the results of the analysis, there is no significant relation with the demographic values and answers. The results indicates that the collaboration and workflow platforms and applications are systems that will used in future from the point of the employees in home appliance sector. The perceived usefulness and perceived ease of use are the most explaining variable this intention to use. Although, environment, perceived support and project management have impact to use. The same study could be conduct on other sectors or more than one sector. In addition, there could be some location-based preferences. The study could be conduct in different areas of Turkey or other countries in the world. There are many different variables confronted during the model generation period. The investigators could update the model with other variables to enrich the components of the intention.
Author
Hüsnü Sinan Dölgen
Institution
How to Cite
Hüsnü Sinan Dölgen (Master Thesis). A study on the effective factors of collaboration platforms and workflow applications, 2018, İstanbul Technical University.
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