The effect of burnout levels of cabin crew on their crew resource management skills
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Abstract (EN)
Burnout is a psychological disorder that is more common in occupational groups with close relationships with people and has very serious consequences for both the individual and the organization. In this study, it is aimed to determine the relationship between the burnout levels and crew resource management skills of cabin crews, who have important duties and responsibilities regarding safety and security in air transportation. Maslach Burnout Scale and Cabin Crew Resource Management Scale were used to obtain data. A total of 300 cabin crew working in airline companies operating in Turkey participated in the study.
Author
Selin Yeğin Keklik
How to Cite
Selin Yeğin Keklik (Master Thesis). The effect of burnout levels of cabin crew on their crew resource management skills, 2023, Doğuş University.
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