Quality and innovation oriented strategic human resources management

In the global economy dominated conditions today, it is not sufficient for organizations just to produce and serve to survive. To counter fast consumption, customer satisfaction, technological advances, political developments, socio-economic developments, to extend their lifetime and create sustainability, firms start with total quality management and innovation. The most important factor for total quality management and innovation to be effective in organizations is human resources management. The aim of this study is, to examine the relation between strategic human resources management, quality and innovation. A survey is conducted on the workers in three firms and the data is analyzed using SPSS. The study finds that total quality management and strategic human resources management positively and significantly affects innovation.