The effects of institutional level on employee job satisfaction and employee performance: A research in hotel busi̇nesses

Herein, it has been endeavored to determine the effect of institutionalization levels in hotel businesses on the job satisfaction and performance of the employees. Population is comprised of employee working in the hotel business in Antalya. By virtue of the difficulty of reaching the population, sampling survey has been preferred. A research was conducted over sample, formed with data from 400 employee of different 3,4 and 5 starts hotels in Antalya. In this thesis, the answers of 400 hotel employees to the questionnaire questions on the relationship between the level of institutionalization, job satisfaction and employee performance were analyzed. Data from research is assessed with using SPSS(20.0) software. As a result of the analysis, t was concluded that there was a significant relationship between the level of institutionalization, job satisfaction and employee performance, and the analyzes were commented.