The relation between the leadership behaviors of the managers and organizational loyalty of their employees and a praxis at an international airlines company
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Abstract (EN)
The disruption of service depends on efficiency of relationship between employee and supervisor in air transportation that is one of the sector which has developed the globalisation. It is understood that loyalty of employee to workplace where she/he Works depends on as much working conditions as attitude of supervisor to employee and supervisor's management on employee.In this thesis, there is an examination about the relation between the leadership behaviors of the managers and organizational loyalty of their employees. Work include 3 part.In the first part; focusing the leadership theories and leadership approaches leadership notions are identified.In the second part; the idea of organizational commitment is identified and the importance of it highlighted. Then organizational commitment types and the factors that affect organizational commitment and organizational commitment results are displayed. In the third part; this theoretical information located in İstanbul an international airline company's employees organizational loyalty commitment of leader so we examined the relationship between these two concepts. A three-part questionaire was organized to measure the relationship. In the first part; it is received to employees demografic information. In the second part; "To Measure the Behaviors of the Leadership" developed by Kent, Crotts and Aziz (2001)'s scale had been used and it had five dimensions in it; "The Questionnaire of Multidimensional Leadership" developed by Avolio, Bass and Jung (1999) more over their study about the types of transactional and transformational leadership has been researched. These questionnaires have been used in preparing the surveys of this study. Also, Goleman's (2002)"Measurement of Leadership Styles" had been combined with it than the survey of this thesis had been constituted: "The Behaviors of the Leadership Scale" In the third part; to measure the loyalty of the employees, "The Scale of the Loyalty of Organization" of Meyer, Allen and Smith had been used. As a result of the survey, data obtained were analyzed with SPSS. According the findings of the research, there is a relationship between the consistency of attendance and the normative commitment of the organization and the autocratic and the behaviors of the visionary leadership of their managers. It is a directly proportional relation and it has been detected that these two concepts had a meaningful correlation.
Author
Mehmet Uğur Özevin
Institution
How to Cite
Mehmet Uğur Özevin (Master Thesis). The relation between the leadership behaviors of the managers and organizational loyalty of their employees and a praxis at an international airlines company, 2016, İstanbul Arel University.
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