Measuring the perception of digital maturity level by employees working at private and public organizations in developing and developed countries

To obtain and sustain a competitive advantage, firms must create and successfully implement strategies that are compatible with the environment. The sample consisted of 451 participants. This study was conducted using a quantitative cross-sectional survey. Digital Maturity Measurement Scale (DMMS) was used to collect data. SPSS 22 was applied to perform the quantitative data analysis. The goal of this investigation was to measure the employees' perception of determining whether or not the level of digital maturity in developing and developed countries and its capacity subdimensions used in a public or private corporation are changing according to the country, education level of the participant, position, scope, size, sector and IT level of the company. The results of the research show that participants' attitudes varied in evaluating the impact of digital maturity on firms. It was found that there were significant variations in the perceptions stating that the digital maturity level could be changed in terms of the country, education level of the participant, position in the company, scope, size, sector and IT level of the company. However, the regression of country to rating the IT level, participants' answers showed a positive regression for Syria, Turkey and the Middle East. Furthermore, we can see a positive regression of micro, small and medium companies to IT rate. Based on the findings, it is critical to be aware of the importance of digital maturity level and its impact on the performances of firms.