Evaluation of organizational cynicism in terms of x and y generations: Application in 5-star hotels in the region of Antalya

Organizational cynicism which involves the adverse attitude and behaviors of the employees towards their managers and enterprises such as mistrust, disbelief, anger, disdain, approach with suspicion, searching malicious intentions behind the behaviors and criticism has been becoming widespread increasingly today. X and Y generation employees who have different characters, expectations, work objectives, conditions encountered, perspectives on life, work values, attitudes towards their work and the way of assignment to their work are seemed to be working together at the work places today. The basic objective of this study is to reveal whether the cynicism levels of the X and Y generation employees who are taking place in the tourism sector differ or not. Besides this goal, generations' organizational cynicism levels were also examined in detailed manner according to demographic variables. In the first section of the study, the organizational cynicism concept was examined. In the second section, the generations were examined and literature scanning was made regarding the inter-relations of the issues. And in the third section, research model and hypothesizes which were prepared within the scope of the literature were being tested. The research hereby involves 5 star hotels in Antalya and applied to 192 employees totally. The data which were collected through questionnaire method were analyzed. The organizational cynicism levels of the X and Y generation employees who attended the study were handled according to various variables such as age, gender, civil status, educational level, income level, their employment period in the sector and their employment period in the enterprise. In order to determine any meaningful difference occurs in the organizational cynicism and their sub-dimensions of the X and Y generation employees according to the demographic variables, Independent Sampling T Test, Unilateral Variance Analysis/One-Way ANOVA and Correlation Analysis were applied. According to the data found due to the analyzes applied herein, it was determined that organizational cynicism levels (averages) of the X and Y generation employees differ meaningfully in terms of the sub-dimensions of the scale and general points.