Outrsourcing in hotels: A Study of 4 and 5 stars hotels in Antalya

It is the age of competition. Firms, in this age of competition are trying all the wayspossible to sustaine. Outsourcing is only one of this ways, it has been discussed in recentyears a lot and many research have been done about it. In fact, for years it has been used anddefined with different ways but it has been changed for fifteen years. Today, with the extentof outsourcing, perhaps there is no sector and company who does not use it.Hotel sector is also being affected from this developments. Hotels as traditional suppliersof services are being the buyers of outsourcing services. In this study, which hotel?s activitiesare being outsourced, the extent of outsourcing and tendency to outsource in the hotels ofAntalya are determined. The predisposition of hotels? managers about outsourcing versusinsourcing had also been determined.