Evaluation of key performance indicators used in hotel enterprises in terms of business efficiency

Performance Indicator or Key Performance Indicator (KPI) is a term used by the hotel industry or professionals to evaluate or type of performance measurement. KPI's are often used to assess the success of an organization or the success of an individual effort. Success is sometimes defined as progress towards expected goals or an event that accomplishes what is intended, but often success is only a level of achieving some operational objectives. Setting strategic goals and selecting the right KPIs to achieve the desired goal will help find what is important for the organization directly. In order to increase the quality of the hotel business and to reach the determined targets, it is necessary to measure the personnel workforce, managers and the data of the goods and services created correctly. In this study, Key Performance Indicators that can be used to summarize the complex data of hotels, which is a living enterprise, in a simple mathematical manner, are explained. Key performance indicators It is important to accurately assess the dynamics that exist in hotel businesses, identify what is important to the department or team, and then develop a good understanding to develop an assessment tool.