Mobbing and as a fihgt method to employee relationship management

The physical verbal abuse aspects of ?mobbing? concept, so-called in literature, which involves emotional aggression, psyhological violence, suppression, isolation and sullying so as to drive the employees out of business life causes enormous amount of financial and psychological harm for individuals, organizations and communities. This study helps one gain an insight into mobbing behaviors, its causes and efffects and the techniques to fight this phenomenon. Bearing in mind that Employee Relationship Management (ERM) plays a key role in fighting the mobbing with the efforts of whole organizations, the human relations in the working life are studied. Based on assumption that this system can effectively eliminate mobbing and its outcames, the methods to establish and implement and effective Relationship Management System among the employees are developed in the second chapter of this study