The relationship between job satisfaction, anxiety and burnout in health care workers

Objective: The purpose of this research was to analyze the relationship between the level of job satisfaction, anxiety and burnout levels in health care workers. Methods: The sample included a total of 248 participants who work face to face with patients and who do not have psychiyatric disorder. All participants were applied a Socio-demographic Characteristics and Data Form, Minnesota Satisfaction Inventory (MSQ), Trait Anxiety Inventory (STAI-Trait) and Maslach Burnout Inventory (MBI). Results: The results indicated that females reported significantly higher scores of STAI-Trait and only personal achievement subscale scores of MBI, and lower on MSQ. Thw married participants scored significantly higher on STAI-Trait and lower on MSQ comparing to unmarried participants. Low-income participants scored significantly lower on emotional exhaustion subscale of MBI. Permanent workers scored higher on STAI-Trait, emotional exhaustion and depersonalization subscales of MBI and lower on MSQ compared to covenanted workers. Participants who worked for over five years scored significantly higher on STAI-Trait and emotional exhaustion subscale of MBI, and significantly lower on MSQ, compared to participants who worked for less than five years. It was observed that trait anxiety was positively correlated to emotional exhaustion and depersonalization whereas negatively correlated with personal accomplishment. Besides, the level of job satisfaction was negatively correlated with trait anxiety, emotional exhaustion, depersonalization and personal accomplishment in health care workers. Conclusion: The relationships between job satisfaction, anxiety and burnout levels in health care professionals were discussed in the light of previous findings. Key words: Health care workers, job satisfaction, anxiety, burnout