Process improvement: An implementation on metal industry sector

Making profit is the main reason of existence of enterprises. However, it becomes difficult to achieve this because of increasing conditions of competition nowadays. Companies need constantly to improve processes and become better than before in order to successfully overcome this difficult situation. There are techniques of process management and process improvement that companies may use while providing this. They should use the most appropriate technique or techniques for their companies. They had to go on the way of eliminating non-value processes by constituting their processes on value that the customer would only want to pay. Because, every process that does not create value has become trouble for the companies. Every redundant process increases the risk of losing customer. In this study, the techniques of process management and process improvement are been explained in detailed. The current process was determined by using the method of Value Stream Mapping on the product which spent the most time in the company operating in the sector of metal industry. In addition of this study, the future situation was examined and shown.