Supply chain management and total quality management contact
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Abstract (EN)
ABSTRACTAs a result of improvement in quality concept and globalization, enterpriseshave entered to the competition atmosphere. By realizing that they shouldn?t besuccessful alone in this competition atmosphere they have oriented to cooperationwith enterprises being existed in their supply chain. Supply chain management hasbecome important. In this way, also by alienating redundant processes they haveobtained specialization opportunity in main subjects. Now, not only its ownenterprise but whole supply chain performance has become important. Here theevolution has been realized according to quality dimensions.Basic principles for appearance of supply chain management have been formedby improvements related to quality. Enterprises, being realized that requirement ofproviding quality in all of the supply chain; are performing long term and confidenceoriented cooperation with suppliers. As a result of this cooperation, enterprisesshould achieve to reduce cost and to increase quality. Conventional enterprises whichare not conceiving quality concept completely, don?t share their information inseveral subjects. Hereby suppliers of such enterprises have restricted informationrelated to design and production processes. So such suppliers have not completelyinformation related to processes, they should not take a part in improvement actions.The research has been conducted in GIMAT (food wholesale trade site),Ankara. The scope of research herein includes food sector situated there. As a resultof conducted survey, in the point of environmental sensitivity; there has not beendiscovered difference between enterprises which have quality assurance certificationand enterprises which haven?t quality assurance certification in the scope of research.In spite of this, there have been observed that priorities of these two groups in subjectof supplier selection and quality improvement are different. Furthermore, there hasbeen discovered that; cooperation, sharing information with their suppliers andquality action scope between these groups are different.PDF created with pdfFactory Pro trial version www.softwarelabs.com
Author
Telman Amırov
Institution

Gazi University
Üretim Yönetimi ve Pazarlama Bilim Dalı
How to Cite
Telman Amırov (Master Thesis). Supply chain management and total quality management contact, 2006, Gazi University.
Keywords
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