A study on the right of health workers in total quality management

In this study, "The Effects of Total Quality Management on the Rights of Healthcare Professionals" were examined. The universe of this research consists of approximately 1000 health workers working in an Oral and Dental Health Hospital and State Hospital affiliated to the General Secretariat of Tekirdağ Province Public Hospitals Union. The sample, on the other hand, consists of 197 health workers who were selected by convenience sampling method in the universe and volunteered to participate in the research. This study has been prepared and analyzed in the light of the data obtained, believing that positive developments will be experienced in terms of patient and healthcare worker rights with a better quality, more reliable, error-free service approach with the implementation of Total Quality Management in the Health Sector. In the study, chi-square analysis was conducted to examine the relationship between the answers given to the statements about Total Quality Management and the demographic characteristics of the employees, and the answer given to the Employee Rights and the demographic characteristics of the employees. Demographic characteristics were evaluated separately terms of gender, age, years of employment in the institution, education level, position and year in the profession and were stated in the results section. It has been concluded that the answers given to the questions asked to the participants about the satisfaction and rights of healthcare professionals differ in some areas according to the demographic characteristics of the employees, the studies on the White Code and Internal Communication create satisfaction, but the studies of Total Quality Management in this area are not considered sufficient. Key Words: Employee Rights, Total Quality Management, Health Sector, Survey Study