A study of employee perceptions regaring generational differences in the tourism industry

The time intervals that occurred with the economic and social movements throughout the world is called the generation..Due to changes in their surroundings and nurture, some important differences can be observed among generations as character or in working methods and expectations from office.The reasons of some significant problems of today's workplaces where different age groups work together are the differences in perception,method,application and communication among generations. The aim of this research to analyze the perception, attitude and behavior of X,Y,Z generations who work in tourism industry to guests.The varying in characteristic features of generations in time is felt when they work in a company structure. Thus,To manage generation gap well is an important requirement and managemenet personnel's responsibility .