Proposal of a theoretical model for application benchmarking technique within Turkish construction sector

An organization must have a proper management system to be successful. It is a well known fact that financial losses are common in construction industry due to managerial insufficiencies.Benchmarking management technique, which has a wide range of application areas and successful results in developed countries, is not being applied properly in Turkish construction sector. This study aims to develop a model which will help to increase the proper use of benchmarking method in Turkish construction sector. In the proposed model, the weaknesses and strengths of the construction companies in Turkey are first determined, and then the benchmarking procedure to remove the company deficiencies is established. In order to achieve this, the content of the Excellence Model EFQM is used and companies are rated and these rates are evaluated by the comparing the firms between each other. A questionnaire survey was also undertaken with the firms which work as suppliers in construction business to validate the practical use of the model. It is observed that the model provides expected results.