Evaluation of automotive after-sales services in Turkey

The automotive after-sales services sector which attracted our attention by supporting our export-based and growing economy policies and emphasizing its value in the ranking with its export figures were examined through the demographic structure and habits of our country. In terms of content, this thesis presents how automotive after-sales services can be positioned in our country in the upcoming years given the technological developments that will affect the sector, as well as the geographical location of it. Spare parts, as a component of the sector, have also been evaluated as having become a prominent element with the power they have gained as a result of investments made in production, supply, distribution, and warehousing processes.