The attitudes towards in-service training of municipal employees: The example of Tekirdağ Metropolitan Municipality and Tekirdağ Water and Sewerage Administration

The one of the main responsibility of Human resources management is to organize in-service training. In-service trainings are organized for increasing knowledge, skills and abilities of employees related to their jobs. It is possible to reduce errors and misleading in the process of performing the services of employees through in-service training. Thus, the staff can use their time and energy more efficiently by acting more consciously. In-service trainings that can be implemented effectively enable staff to update and improve themselves; and can improve the quality of the service it offers. The aim of this study is to determine the attitudes of employees related to in-service training given in municipalities. With this study, it is pointed out that the in-service trainings to be given effectively in municipalities can increase the service quality. In this study, the available literature was searched and secondary sources were used. In this context, Document Analysis was made on the related books, articles and theses. In this respect, the study shows the "document scanning" feature. At the same time as a secondary source, TBB and its affiliate TESKİ's training questionnaires were analyzed and significant results were obtained.It is expected that the results will provide important clues to the officials and related personnl in similar institutions.If the trainings are planned correctly in municipalities, it is highly likely that they will improve the service quality.