The mediating role of perceived organizational support in the effect of knowledge sharing on the employee creativity and innovative behavior: A research on information technology employees

One of the most important factors which affects the success of enterprises is undoubtedly employees' contributions. In today's competitive environment, enterprises need creative and innovative ideas of employees to achieve their goals. In order to increase efficiency and maintain competitive power, the contribution of information technology employees who have a critical position in enterprises is also important. The aim of this study is to examine the effect of tacit knowledge sharing of information technologies employees on employee creativity and innovative behavior and to determine whether the perceived organizational support has madiating role in the emergence of this effect. In accordance with this aim, due to the center of the information technology sector in Turkey, a research was started in private firms operating in İstanbul provinence. The research was conducted as a survey study which included 488 information technology employees. The data obtained from this surveys were analyzed by SPSS, AMOS and LISREL statistical programs. As a result of the analyzes, it has been found that tacit knowledge sharing had positive and significant effects on employee creativity and innovative behaviors. Also; it has been determined that perceived organizational support has a partial mediating effect both on the relationship between tacit knowledge sharing and the employee creativity ("AMOS(TKS->EC)=0,49; AMOS(TKS->POS->EC)=0,39", "LISREL(TKS->EC)=0,44; LISREL(TKS->POS->EC)=0,35") and on the relationship between tacit knowledge sharing and innovative behavior ("AMOS(TKS->IB)=0,46; AMOS(TKS->POS->IB)=0,34", "LISREL(TKS->IB)=0,42; LISREL(TKS->POS->IB)=0,31").