Business process management project in a manufacturing sme and expert system application
2012
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Danışman: Prof. Dr. Cemalettin Kubat
Özet (EN)
SME?s are far behind in the competition with their larger rivals due to their larger rivals have the benefits of economics of scale. They also have lots of managerial inconveniences. Therefore the distinction between SME?s and their larger rivals increases day by day. Business Process Management, which evolved after the appearance of Total Quality Management, is a great opportunity for SME?s to increase their efficiency and customer satisfaction.This paper work proposes BPM as a solution to SME?s. It also aims to manage a BPM project in an SME and support this project with an expert system application.
Yazar
Dr. Fatih Kar
Bu Yayına Nasıl Atıf Yapılır
Fatih Kar (Master Thesis). Business process management project in a manufacturing sme and expert system application, 2012, Sakarya University.
Anahtar Kelimeler
Lisans
Tüm Hakları Saklıdır
Bu eser belirtilen lisans koşulları altında paylaşılmaktadır.
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