Consequences of Corporate Social Responsibility: Evidence from the Hotel Industry

This thesis aimed to examine the association between corporate social responsibility and employees’ promotive and prohibitive green voice behavior. Workplace spirituality was tested as a mediator in the abovementioned associations. Front desk employees working in the five * hotels in Northern Cyprus were selected for data collection. This thesis used a temporal separation of measurement (a time lag of 1- week in 3 waves). It utilized multiple sources of data as well (green voice behavior as rated by the immediate supervisors of the employees). The findings showed that corporate social responsibility predicted employees’ workplace spirituality. The findings also showed that workplace spirituality enhanced employees’ promotive and prohibitive green voice behavior. As expected, workplace spirituality was a full mediator between corporate social responsibility and the abovementioned green voice outcomes. Several theoretical and practical implications as well as future study directions were provided in this study. Keywords: Corporate social responsibility, Environmental sustainability, Green prohibitive green voice behavior, Green promotive green voice behavior, Hotel employees, Workplace spirituality.