Determinants of Intention to Use the Contact Tracing Apps: A Case Study in Northern Cyprus

Contact tracing is the process of attempting to identify people who have recently been in contact with someone diagnosed with an infectious disease in order to treat them. Digital contact tracing can be described in technological terms as a widely adopted surveillance system that its main purpose is to identify, evaluate and classify potential victims that’s might have been exposed to an infectious disease. This study aims to shed light on a common issue that is generally associated with a contact tracing system, which is privacy. Privacy of citizens is very important and should be highly regarded in situations like this. Getting users to install the contact tracing application is an issue that could be solved by developing an understanding and also mitigation of concerns and tradeoffs of user’s adoption decisions, this study develops a validated extended Technological Acceptance model that proves that privacy concerns is part of the determinants of user’s intention to use contact tracing apps but necessary tradeoffs can be made when it comes for health and safety of the user.