Investigation of the relationship between self-esteem and communication skills of the officials working in A government institution

It is possible for individuals to maintain a regular and happy life in society by developing a healthy personality. According to many researches; a healthy and healthy society can be established with people who have effective communication, self-esteem and empathy. Therefore; the behavior of the people living in the community and the skills they use; In short, to be involved in society as a healthy individual in establishing positive relationships within society. In this research, the relationship between self esteem and communication skill levels of civil servants working in a government agency has been examined. Here, we investigate the relationship between self-esteem and communication skills levels in terms of some of the independent variables (gender, place of birth, age, occupational seniority, educational status, marital status, sibling status, number of children, monthly income, education status of parents). The sample of the research consists of 158 (75 male, 83 female) government officers serving in various institutions of Turkey. Our research; "Communication Skills Rating Scale" developed by Ersanlı and Balcı (1998), "Self Respect Scale" developed by Rosenberg (1965) and 12 questions "Demographic Person Form" were used to obtain information about the participant. SPSS 21.0 program was used for data analysis. Non-parametric tests were used for analysis. Mann-Whithney U test and Kruskal Wallis H test were applied in the analyzes. When the findings of the research were examined, it was found that there was a significant relationship between self esteem and communication skills (p> 0.05). On the other hand; Men's communication skills were found to be higher (p> 0.05) than iii female scores in terms of the subscale of the scale, in terms of their ability to conduct behavioral communication. In addition, a statistically significant difference was found in terms of scores of mental communication skills, emotional communication skills and communication skills (total score) among the groups according to the income levels of the individuals. However, the individual's ability to communicate and self-esteem; Age, marital status, vocational seniority, education levels, sibling status, number of children, and the educational levels.