Does Job Embeddedness Mediate the Effects of High-Performance Work Practices on Turnover Intentions? A Study in the Airline Industry

The purpose of this thesis is to develop and test a conceptual model that investigates the effects of high-performance work practices on job embeddedness and turnover intentions. In this model, the mediating role of job embeddedness was also tested. Data were gathered from flight attendants in the three private airline companies in Iran to test the relationships among study variables. These relationships were tested via LISREL 8.30 through structural equation modeling. The results show that the indicators of high-performance work practices (i.e., selective staffing, job security, training, empowerment, rewards, teamwork, career opportunities) increase flight attendants‟ job embeddedness. The results also show that such high-performance work practices reduce flight attendants‟ turnover intentions. The results of this study demonstrate the partial mediating role of job embeddedness between these high-performance work practices and turnover intentions. In this study, management implications are presented and limitations and future research directions are provided. Keywords: Flight Attendants; High-Performance Work Practices; Job Embeddedness; Turnover Intentions