Effects of Eco-Design, Biospheric Values, Green Management and Green Reputation on the Perceived Green Performance of Airport Facilities and Services

The energy-intensive international airport operations represent a critical component of the tourism industry in any economy. Achieving and improving the green performance of airport facilities and services through green practices at international airports is more crucial than ever before due to the positive impact on tourism demand, destination image, economic benefit, social responsibility, cleaner environment, and the overall implications for sustainable tourism development. Hence, it is pertinent to investigate factors that influence green behavior among airport employees and management and their perception of the green performance of airport facilities and services. The essence of this study is to understand how stakeholders’ behavior and perception of the eco-design of airport buildings with other sustainable practices can improve green performance at international airports’ operations and boost sustainable tourism development at destinations. Using the Extended Theory of Planned Behavior (E-TPB) and Triple Bottom Line (TBL)/Sustainable Economic Development Theory (SED) (TBL/SED), PLS-SEM, bootstrapping, and Importance-Performance Map Analysis (IPMA) for statistical analysis, this dissertation investigates the effects of eco-design, biospheric values, green management and green reputation on the perceived green performance of airport facilities and services. A two time-lag design with two weeks intervals was used for the multisource-data collection from employees at Nigeria's Lagos and Abuja international airports. iv Findings reveal that, first, the biospheric value (BV) of individuals is one of the most crucial factors in influencing pro-environmental behavior among airport employees, which in turn is analogous to improvement in the green performance of the airports. BV also promotes the ability of employees to recognize sustainable practices at the airports, which is critical for destination image and tourist demand. Second, the findings indicate distinct differences in the total effects (importance) and groupspecific performance of some of the constructs, such as biospheric values, green airport reputation, eco-design of the airport, and perceived green performance in this crosssectional study. Theoretical and practical implications and contributions of the study, limitations, and recommendations for future research in line with the findings are also given.