A study on pharmacies within the concept of ethical dilemma and analysis of ethical dilemmas encountered in pharmacies

Aim: In this study, it is aimed to make detailed analyzes of ethical dilemmas encountered in pharmacies. Material and Method: Our study is a descriptive study. Its universe consists of all 226 pharmacies located in the center of Malatya. The questionnaire, consisting of 25 questions and we prepared originally, was conducted to pharmacists and pharmacy technicians who volunteered to participate face-to-face and on-line between March 2022 and April 2022. The analysis of the survey data was made with the 'SPSS' program and the level of significance was taken as p<0.05 for comparison tests. Results: It is seen that 47.24% of the participants are pharmacists and 52.76% are pharmacy technicians. The technicians who participated in the survey stated that they knew the concept of ethical dilemma at the rates of 77.27%, 91.49%, 90.32%, 66.67% and 100%, respectively, depending on whether they were primary school, high school, associate degree, undergraduate and graduate. This rate was found to be 69.70% for undergraduates, 85% for master's graduates, and 100% for doctoral graduates from pharmacists. Conclusion: In the examinations made according to the education levels and working hours of the pharmacists and pharmacy technicians participating in the survey, the perception of ethics and sensitivity to ethical values is high in all groups, the concept of ethical dilemma is known by a very large part of the participants, the education levels of both occupational groups are higher than the previous years. have been found to be advanced. Keywords: Ethical Dilemma, Pharmacist, Pharmacy Technician.