The effect of conflict resolution strategies of primary school administrators on teacher's performance (District of Gebze sample)

Conflict is one of those elements that we come across most in daily life. It is much more to observe conflicts in educational organizations where humans interact intensively. This study was done to find out the effect of third-party roles of primary school administrators in resolving conflicts on teacher performance.The research was designed by using survey. The survey was applied to 47 administrators and 249 teachers who work at 15 primary schools in Kocaeli province district of Gebze centre. 256 of 294 measurement tools were returned. The data were transferred into a computer via SPSS. The data were analysed by using aritmethical mean, standard deviation, crosstab, correlation, ANOVA, t-test, Kruskal-Wallis and Mann-Whitney U tests, and then they were discussed and reported.According to the findings of the research, the school administrators mostly use mediation and facilitation roles. Authocratic intervention and laissez faire roles were found as the least used roles by school administrators. Restructuring role is partly used by the school administrators. Some differences were found between the view of school administrators and teachers. Third party roles used by the school administrators do not differ according to their job experience, administration experience, gender and level of education. A negative relation was found between mediation, facilitation roles and schools? average of success.Keywords: Conflict, Conflict Resolution, Third-Party Role, Performance, Teacher Performance