The internationalization of civil aviation maintenance, repair, and overhaul (MRO) industry: A qualitative study

This thesis delves into the internationalization practices within the aviation Maintenance, Repair, and Overhaul (MRO) industry, focusing on three MROs firms from different geographical locations. The study examines three distinct types of firms, each presenting varying degrees of internationalization: those without any international presence, those on the cusp of branching out, and those that have truly established themselves internationally. While all three types of firms are anticipated to cater to both domestic and global clientele, the truly internationalized firms have gone the extra mile by setting up one or more facilities beyond their country of origin. The study explores the motivations, challenges, and strategic decisions associated with internationalization in the MRO sector. By employing a qualitative methodology and analyzing real-world insights from industry practitioners, the research sheds light on target location selection, entry mode strategies, post-internationalization practices, and competitive responses to global industry trends. The thesis underscores MRO firms' diverse strategies in navigating internationalization within the civil aviation industry, highlighting the complexities and drivers behind their decisions.