Examining the relationship between work-family life conflict and job satisfaction: A research for employees in the health tourism sector

Work-family life conflict and job satisfaction, which has attracted attention as an important research topic in recent years, affects the entire life of individuals and is a subject frequently studied in the literature. The concepts of work and family represent the two concepts that individuals care most about in their lives. The conflict between work and family roles results from the incompatibility of the roles that individuals have at work and in the family. The study has a correlational research design. The sample of the study consists of 294 employees working within the scope of health tourism. Data were collected using the "Work-family life conflict scale" and "Job satisfaction scale". Reliability, correlation, simple and multiple regression analyses were performed on the data. In the study, it was concluded that work-family life conflict negatively affects the level of job satisfaction. Among the dimensions of work-family life conflict, work-family conflict dimension is a significant determinant of job satisfaction. Family-work conflict dimension has no significant effect on job satisfaction. Extrinsic and intrinsic satisfaction, which are sub-dimensions of job satisfaction, are also negatively affected by the work-family conflict dimension. Family-work conflict is not effective on intrinsic and extrinsic satisfaction dimensions. In the study, it was observed that the relationship between work-family conflict dimension and extrinsic satisfaction came to the forefront, and the effect of work-family conflict on extrinsic satisfaction was especially noteworthy in the effect of work-family conflict on job satisfaction. The conflict levels of individuals with their families due to work negatively affect their extrinsic satisfaction levels. The study provides a sectoral insight to understand the link between work-family conflict and job satisfaction of health tourism employees.