Investigation of the applicability of the Japanese lean manufacturing model to the public space: The example of Population and Citizenship Procedures

The "Lean Production" technique, which aims to prevent waste and the efficiency of resources, is a method used both in businesses and in the public sphere. Especially today, the correct use of resources is of great importance and it is expected that its importance will increase in the future. Whether they are businesses or states, they will be able to maintain their existence only to the extent that they use resources effectively, efficiently and effectively. By utilizing the Lean Production technique, the waste of manpower in the public sphere can be prevented, and the labor force that is saved is also provided for education, justice, health, etc. It is considered that it can be shifted to different public spaces. In terms of the applicability of the evaluation, it will be tried to put forward the thesis that the services carried out in Population and Citizenship Transactions can be simplified with the "Lean Production" technique and labor savings can be achieved.