Developing an expert system for solving hardware problems in personal computers

In recent years, expert systems have come to an important position in commercial softwares. Especially these systems are available for solving problems practically, so that they are used in education, fault diagnosis, repairing, illness diagnosis and forecasting. Expert systems are the softwares which are open for development and they do not need to rewrite. These softwares have also important features which can explain the reason of problems to users. In this thesis, an expert system has been designed to give suggestions for solving hardware problems in personal computers. Explanation feature of expert systems was used in this designed program. New hardwares and problems emerge due to the developments in technology. The designed expert system communicating with users can produce solution to new problems with the help of knowledge base that can be improved. Keywords: Expert systems, Personal Computers, Hardware Problems, Knowledge Base.