Master'sOpen Access

The relationship between teachers' organizational alienation, emotional labor, and their behaviors in teaching-learning process

2023
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Advisor: Prof. Dr. Süleyman Göksoy

Abstract (EN)

The aim of this study is to reveal the relationships between organizational alienation, emotional labor, and teaching-learning process behaviors of teachers based on their views. A total of 391 teachers working in secondary education institutions in the central district of Düzce province in the 2022-2023 academic year participated in the study. As a result of the research, it was found that (1) teachers' perceptions of organizational alienation were low. (2) Teachers' perceptions of emotional labor were at a moderate level. (3) Teachers' behaviors in the teaching-learning process were high. (4) A significant difference was found in favor of female teachers between their gender and the total score of their teaching-learning process behaviors and the positive behavior sub-dimension. A significant difference was found in favor of unionized teachers between their union membership status and the "normlessness" sub-dimension of organizational alienation. A significant difference was found in favor of teachers with over 21 years of professional experience between their length of service and the "social-isolation" sub-dimension of organizational alienation. A significant difference was found in favor of graduate teachers between their educational status and the "powerlessness" and "social-isolation" sub-dimensions of organizational alienation. A significant difference was found in favor of vocational high school teachers between their school type and the "normlessness" sub-dimension of organizational alienation and the "surface behavior" sub-dimension of emotional labor. (5) A significant negative relationship was found between teachers' perceptions of organizational alienation and emotional labor, a significant negative relationship was found between teachers' perceptions of organizational alienation and their teaching-learning process behaviors, and a significant positive relationship was found between teachers' perceptions of emotional labor and their teaching-learning process behaviors. Keywords: Emotional Labor, Organizational Alienation, Teacher Behaviors in Teaching-Learning Process

Author

Ceren Kılınçoğlu

How to Cite

Ceren Kılınçoğlu (Master Thesis). The relationship between teachers' organizational alienation, emotional labor, and their behaviors in teaching-learning process, 2023, Düzce University.

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