A case of determining the relationships between mobbing in lodging organizastions and employees? intention to leave

The main purpose of this research is to determine the level of the employees? perceptions of mobbing, and investigate the relationships between mobbing and intention to leave in hotels. Another aim of the research is to determine whether there are significant differences between the level of perceptions of mobbing and intention to leave according to employees? demographic characteristics or not. A survey which included the scales developed previously was used, and the research was conducted on the employees (n=308) of the hotels (n=17) which were licenced by Ministy of Culture and Tourism of Turkey, and located in Konya (Selçuklu, Meram, and Karatay). Descriptive statistics, frequencies, and statistically analysis (correlation, regression, t-tests, and ANOVA) were used to analyze the data gathered via the survey.The results indicated that the level of employees? perceptions of mobbing and intention to leave were low. The results also showed that employees? perceptions of mobbing in hotels were positively and significantly associated with intention to leave, and the perceptions of mobbing affected intention to leave positively and significantly. Furthermore, it was found that the levels of mobbing changed according to employees? level of income, positions, and titles; the levels of intention to leave changed according to employees? gender, the level of income, and age. Results showed that the employees who had the lower income, worked as a intern and lower position had the high level of perceived mobbing; the employees who were female, had lower income, and young had also the high level of intention to leave.Key Words: Mobbing, intention to leave, employees, hotels