The effect of stereotypes in organisations on inclusive behviours towards disabled employees: A research in the air transport industry

The literature review also shows that very few of the studies conducted on people with disabilities in working life have focused on judgments, attitudes and inclusivity-based colleague (manager and co-workers) behaviors towards disabled employees in the organization. However, it is argued that all these have a great impact on the integration of disabled employees into work teams or their presence-continuity in the organization. In addition, the ability of disabled employees to reveal their true potential is directly related to the creation of suitable conditions. In this research, it is aimed to ensure greater integration of disabled people into work teams in service provider organizations in the aviation sector and to try to develop inclusive behaviors that help to achieve this in organizations. Moreover, it is aimed to identify the factors that are effective or determining factors on the display-development of inclusive behaviors in organizations, and to ensure that employees with disabilities are included in the work teams to a greater extent. In this context, the research was carried out with the support of n=316 participants working in organizations operating in the air transport sector in the Istanbul region. The obtained findings were analyzed and interpreted with AMOS structural equation modeling. However, research findings reveal that stereotypes are effective on inclusive behaviors and attitude plays a mediating role in this effect. In addition, the findings obtained as a result of the research show that the tendency of colleagues with positive cognitive and behavioral attitudes towards disabled employees to exhibit inclusive behaviors is at a higher level than those with positive emotional attitudes, and basically, the judgments of colleagues also shape their attitudes.