The relationship between organizational trust and organizational commitment: A study on transportation sector in İstanbul

This research has been discussed as two mutual parties. As in the one side of the research, the relationship between organizational commitment with the organizational trust has been discussed, on the contrary side the effect of organizational loyalty has been collated to develop the organizational trust of the people, have been working in the transportation sector in İstanbul province. The statistics universe of the thesis work is covering the transportation sector of the İstanbul province. The survey sampling record type has been selected as the working staff at the transportation sector of the İstanbul province. The survey study has been accomplished by two parallel work directions. In the startup phase, the theoretical study section has been written and the survey data's have been collected by the known techniques of the survey information collection. Later on, those collected survey data's have been examined by using the SPSS program package tool. The survey's objects are of determining the opinions of the employees of the transportation sector about the organizational trust and organizational commitment and investigating those ideas in terms of several directions and variables. The sampling data have been collected via the "Organizational Trust Scale" which has been developed and improved by Yılmaz (2006). The project interest group of the study is consisted of 407 people working in 18 large scale companies in the Istanbul transportation sector. Besides, the organizational trust and the organizational commitment total and subscale scores of the employees of the studied group have been compared according to the gender, age, education, working period, marital status and income, so that as a conclusion significant differences have been found. According to the survey, it has been concluded that there are significant differences between the levels of organizational trust and organizational commitment according to the demographic characteristics of the employees in transportation sector.