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Otantik liderliğin işten ayrılma niyeti, işe bağlılık ve algılanan stres üzerindeki etkisi: Türkiye'deki otellerde bir araştırma

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2024
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Özet (EN)

The hotel industry in Turkey plays a vital role in supporting economic expansion and progress, especially during periods of high tourist flows. However, there is a high staff turnover rate in the sector, and this causes a serious loss of profitability. Within the scope of this study, it is aimed at examining the effect of authentic leadership on employee stress and job commitment on turnover intention. The data obtained from a sample consisting of 436 participants working in hotels with 4 or more stars in Turkey were analysed with Smart PLS 4.0 software. The findings show that authentic leadership has a negative and significant relationship with employees' stress levels, a positive and significant relationship with employees' work engagement levels, and a negative and significant relationship with employees' turnover intentions. In addition, as a result of the study, it was determined that both employee stress and employee work engagement have a mediating effect between authentic leadership and turnover intention. The adoption of authentic leadership is an important issue in order to motivate employees to keep their jobs, increase their passion for work, and reduce their stress levels. Hotel managers and stakeholders in the tourism sector should prioritise the adoption and development of authentic leadership characteristics to create a work climate that is both supportive and engaging. It is considered that this method will not only increase employee satisfaction and performance, but also contribute to the overall well-being of the hospitality industry in Turkey. Keywords: leadership, authentic leadership, work engagement, perceived stress, job turnover intention.

Yazar

Sara Zahedı

Bu Yayına Nasıl Atıf Yapılır

Sara Zahedı (Master Thesis). Otantik liderliğin işten ayrılma niyeti, işe bağlılık ve algılanan stres üzerindeki etkisi: Türkiye'deki otellerde bir araştırma, 2024, İstanbul Gelişim University.

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