Production management in health facilities

The aim of this research is to analyze the production and process management in health facilities. After giving a brief information about health and health services in the first section of the study, it is examined the health services and classification of health facilities. Features, planning, producers, and production units of health services are examined. In the production management and process management section, it is examined the concept of production and process management, the aims of production management, its historical development, service, service production, and the concept of process management. In the section of production management in health services, it is emphasized service production in health sector, the factors effecting service production in health, the concepts regarding service production quality in health sector, process management in health services, process approach models in health facilities. In the last section of the study, a hospital application is performed regarding production and process management in health services. Producers of health services, production units of health services, and process structures of these units are considered within the scope of this study. Kamu Hospital which located in the European side of the city of Istanbul and operates as a Training and Research Hospital is addressed as the ?application model? of this thesis. Based on this hospital case, ?production and process of health services? are examined.