Relationship between leadership styles of travel agency managers and conflict management: Application of A Group travel agencies in Alanya

The aim of this research is to detemine the relationship between managers? leadership styles and conflict management strategies.The sample group to be examined in this research consists of A group travel agency managers in Alanya. In order to collect data, Multifactor Leadership Questionnaire-MLQ 5X3 which was developed by Bernard Bass ve Bruce Avolio, The Rahim Organizational Conflict Inventory-II which was developed by M. Afzalur Rahim and ?Personal Information Form? which was developed by the researcher in order to determine personal characteristics were applied. The frequency and percentage of data obtained from the questionnaire are shown in data tabulation. Contrasts in the individual characteristics of the managers and their leadership styles and conflict management strategies were analyzed by the t-test, Tukey test and a variance analysis with a significance level of 0,05. Correlation analyse is applied to determine the relationship between leadership styles and conflict management strategies.According to the results of the research;1.Significant relationships were found between leadership styles and conflict management strategies.2.Sicnificant dissimilarities were found between leadership styles and variables of manager?s education level, total working time and total working time of at the current travel agency.3.Apart from the managers? total management time a significant dissimilarity was determined between their conflict management strategies and their other individual features.The conclusion chapter includes suggestions in concordance with the findings and results obtained from the research.This research was supported by Alanya Chamber of Commerce and Industry.