Organizational touristic socialization in terms of socialization processes: A case of hospitality industry in Kuşadası
2011
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Advisor: Prof. Dr. Bahaddin Rızaoğlu
Abstract (EN)
In fact, organizational touristic socialization is living socialization processes. Organizational touristic socialization is live to tourism culture which is creating by an organization to employees. Consisting of organizational touristic socialization means consisting of socialization processes. For this reason, succesfull/unsuccessful lives socialization processes by employees rebound to management and behaviour cases such as organizational commitment, job satisfaction, organizational performance, organizational motivation, organizational effectiveness and causes of increasing organizational conflict, organizational stress, organizational burnout. In a sense socialization processes can be base in these cases.The main aim of this research is to expose which socialization processes more/less used by four and five stars hotel?s employees in Kuşadası. Both primary and secondary data have been used in this research. Questionnaire technique has been used in the research for primary data collection. The universe of research consists of hotel establishments in Kuşadası. The sample of the research consists of four and five stars hotel establishments in Kuşadası.This study contains four parts excluding the introduction part. In the second, third and fourth parts contains theoretical information in this study. The second part focuses on functions of socialization and socialization processes. Socialization and socialization processes have a useful function for individuals who are living in a society and employees. In the third part, consequences of organizational socialization, socialization tactics, socialization instruments and socialization processes in organization were emphasized. In the fourth part, theoretical information about organizational touristic socialization has been given. In the fifth part the primary data which socialization processes more/less use perspectives of organizational touristic socialization has been determined.As a result of research, it has been understood that hotel establishments have middle level tourism culture. In this research employees used respectively their identification, internalization, imitation and compliance processes to obtain tourism culture have been determined. According to research results hotel establishments have been used informal socialization tactics and informal socialization instruments during living socialization processes and employees lives individualized socialization.
Author
Tuğrul Ayyıldız
Institution
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Tuğrul Ayyıldız (Doctorate thesis). Organizational touristic socialization in terms of socialization processes: A case of hospitality industry in Kuşadası, 2011, Aydın Adnan Menderes University.
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