ISO 22000 food safety management system on the food and beverage companies

This research was conducted to compare the differences in organisational commitment, communication and quality management between the kitchen and cafeteria staff at Dokuz Eylül University Health Culture and Sports Department where ISO 22000 Food Safety Management Systems are not in use and the kitchen and cafeteria staff at The Faculty of Medicine University Hospital where there is a ISO 22000 Food Safety Management Systems Certificate.With the permission of Dokuz Eylul University Directorate a questionnaire was compiled to analyse the relationship between the food safety systems and organisational commitment, communication, governance and quality management. The questionnaires were given to 141 staff who work at the mentioned kitchens and cafeterias. 104 responded to the questionnaire and the analysis was based on these returns.The data were analysed by using SPSS 16.00 statistical packet programme. The results from the analysis were used to establish how variable factors like gender, age, education, work status and years of service amongst the kitchen and cafeteria staff affected ?producing, controlling and improving the safety of products?, governance of the system and ?validating and improving the food safety management systems?.There were two different sections in the questionnaire and 57 questions in total. In the first section 52 questions covered ?producing, controlling and improving the safety of products?; governance of the system and ?validating and improving the food safety management systems ?. The second section had 5 demographic questions. The five point Likert Scaling method was used for this questionnaire.Analysis revealed a substantial difference between the answers given for ?producing, controlling and improving the safety of products?, awareness and understanding of ?organisational commitment? and ?governance? and ?validating and improving the food safety management systems? depending on the presence or absence of an ISO 22000 Food Safety Management Systems certificate in the work place.The results of the research revealed a positive correlation between working in a kitchen or a cafeteria where there is an ISO 22000 Food Safety Management Systems certificate and organisational commitment. The principal result of this survey is that having the ISO 22000 Food Safety Management Systems certificate plays a major part in guaranteeing the quality and the safety of the products produced in these kitchens.Keywords: Organisational Commitment, Food Safety Management Systems, Safety of Product, Quality Management.