A proposal model for performance measurement and assessment of e-learning in higher education

Creating high added value in the new global architecture; depends on factors such as specialization, to benefit from new technologies, to develop the innovation capacity. At this point, the service sector with an other view, investment to people come fore in both strategic and financial sense. Education services, is a branch of the service sectors, is one of the critical success factors for the countries and the economies of the countries to survive and progress. One of the goals of the education sector especially the universities, is trained manpower. Importance of its contribution to individual, corporate, and ultimately in the social sense, is an indisputable fact. An other inevitable reality of today, alongwith the development of the technology; transport of the learning concept in the web environment, and the actual e-learning with distance education fit the agenda.Declaration on the Restructuring of the Higher Education Council of Higher Education dated 10.03.2011, in relation to the performance assessment and competition; "the output and process controls," needs to be done to develop and deploy a system design is described. In the same paper on Quality Assurance; aim is described as ?to create a national quality system that provide the graduates to be equipped with the knowledge, skills and competence which higher education institutions committed, and also accepted by the international quality organizations?.At this point, a performance measurement and assessment model that can be used in distance education system, which is becoming increasingly popular in higher education is proposed in this study. In the model, with the movement from performance measurement of distance education e-learning process which increasingly becoming personalized, a performance assessment made for Sakarya University Distance Education System. In this study, primarily for the assessment of e-learning, models which deals learning as a process were analyzed and a comparison made, developed a new model of the learning process. Thereafter, e-learning packages that can be used in SCORM-compliant learning management systems structured, a modular way performance evaluation model developed that compatible with the learning objects. In terms of production quality of the service, from the point of acquisition learning outcomes defined by the Higher Education Qualifications Framework of Turkey, effectivity of higher education service has tried to be described with this model.