Municipal services and assessment of citizen saticfaction towards the quality of sevice/ Tuşba district (local) municipal

Municipalities that are the closest units to the public, are local government ünits establishet to meet the needs of community, acording to their priorities Municipalities in which they are localed, they are convicted to servet the public in many ways from urban order, cleaning, maintenance to urbanization areas. The power of a local goverments in a country shows the activity of functioning and power of the democracy in that country.İn the globalizing to abandan the traditional municipalism concept , which has a lot of bureaucracy and red tape and to pass tocontemporary municipality there is anaccountable, transparent, human-oriented good sense of rule. Along whith the deweloping World, it has become easier to reach people's requests to the municipality, and it can be said that the municipalities attach importance of the people and put forward their services with the aim of increasing the quality. İn our work, primarily has been referred to the public service as a broad conceptual and then was examined the histary of the municipality in Turkey. When this examination was conducted, legal structures of the municipalities were taken into consideration. The primary aim of our work is to Show the level of citizen satisfaction and put forward the service quality from services provided by the Tuşba District Municipality .