Investigation of the effect of employees on job satisfaction and performance of organizational commitments

Job satisfaction and organizational commitment gain importance in terms of human resource management in enterprises. Increasing the satisfaction and loyalty of employees within the scope of human resources management practices will positively affect their performance. The purpose of this research is to examine the effect of employees' job satisfaction and organizational commitment on their performance. This research field application will be carried out with the aim of examining the impact of center employees on job satisfaction and performance of organizational commitments. 123 center employees are included in the study, and the data are demographic questions, and the 20-item job satisfaction scale by Basım and Şeşen (2009), which was adapted from the Job Characteristics Questionnaire developed by Hackman and Oldham (1980), to measure the level of job satisfaction of employees. The 17-item performance scale developed by Karakum (2005) was used to determine the performance of employees in the organization. A 30-item scale developed by Jaworski and Kohli in 1993 was used to measure the organizational commitment levels of employees.