The effect of emotional capital on turnover intention and identification and the mediator effect of psychological resilience on this effect

The aim of the research is to investigate the intention of the emotional capital to the turnover intention and its effect on identification and the mediating role of this affective psychological resilience. For this purpose, a theoretical model was established. The validity of this model was tested by following scientific methods and processes. In addition, the emotional capital scale will be adapted to Turkish culture within the scope of this research. The other aim of the study is to contribute to the literature on the emotional capital which has not been studied much before in the national literature and to attract the attention of researchers and practitioners on this concept. Data were collected from a total of 619 people working in public institutions, health institutions and the private sector to test the theoretical model. The collected data were analyzed using SPSS and AMOS statistical programs using structural equation modeling. As a result of the research, it is concluded that the sub dimensions of emotional capital are significantly influenced by the turnover intention, identification and psychological resilience. The effect of emotional capital on turnover intention is not mediated by psychological resilience; it is found that psychological resilience is mediated in the effect of emotional capital on identification.