Employee satisfaction of commercial banks: The case of North Cyprus

ABSTRACT: The aim of current study is to examine employee’s satisfaction regarding their positions at different structured banks, including private, public, foreign, and domestic banks in Northern Cyprus and how different factors affect the level of employee’s satisfaction. This survey characterizes the factors which create the job satisfaction. The factors are related with managers, rewarding, reorganization, salary, promotion, job security and relation in working environment. Frequency of the results which created by SPSS shows that there is a positive relationship between the level of job satisfaction and reward, salary, security of job, promotional opportunities and good relationship between the co-workers. The results of the research also indicate that most of the bank‘s employees in banking sector are satisfied with their job. Five point likert scale questionnaires framed and distributed among bank’s employees of North Cyprus personally, however only 154 out of 190 questionnaires which received back. Keywords: Employee satisfaction, Job satisfaction, Job security, salary, Promotional opportunities. …………………………………………………………………………………………………………………………………………………………………………………………………………