Effective listening and nonverbal communication characteristcs of nurses

The aim of this research is to study on effective listening and body language evaluation functions of nurses.Toward this objective, a survey containing demographic attributes and two surveys aimed to evaluate body language were applied on 136 volunteer nurses, working in 4 private hospitals in İstanbul, between February 2010 and May 2011.Statistical evaluation was made by computer, using SPSS 17.0 program. The prevalence scale of Frequency Distribution (%), Arithmetic Mean ?? x), and Standard Deviation ?? SD) are used in order to evaluate distribution of nurses participating in this research; also in order to evaluate relevance among different group means, non-parametric significance tests (Mann Whitney U and Kruskal Wallis analysis) are used.In conclusion, it has been determined that huge majority (93% ) of the volunteer nurses do not have effective listening qualities ; in addition, that a majority, also do not have the ability to evaluate body language. Relevant differences have been determined when nurses? effective listening and body language evaluation qualities were statistically compared with education level, professional experience, service time, working qualities, work stress and work load.