Master'sOpen Access

The impact of perceived organizational justice and job satisfaction on cyberslacking: An empirical research in municipalities in central Adana

2020
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Advisor: Dr. Öğr. Üyesi Utku Güğerçin

Abstract (EN)

The history of justice took its roots from Ancient Greece and has been discussed since then. In time, the concept of justice has been adapted to different areas of life with various meanings. According to management science, the concept of justice refers to the sense of equity among employees, which is shaped by reward, wage, and disciplinary regulations. Within the framework of the Equity Theory, it is asserted that if employees feel a sense of inequity, their organizational justice perceptions and job satisfaction will be affected negatively. As a result, these undesired consequences have the potential to cause counter-productive work behaviors. In this respect, cyberslacking, which has become one of the contemporary problems of the digital technology era, and defined as the use of the internet for non-work-related purposes during working hours, is considered as one of the counter-productive work behaviors. Despite the fact that cyberslacking is held responsible for time-wasting at work, it may cost employers more. For instance; legal issues, productivity slowdown, inefficient use of internet sources of the organization can cause trouble for employers. Therefore, it is important to understand the concepts that leads to cyberslacking behavior. In this line, the purpose of the study is to examine the effect of perceived organizational justice and job satisfaction levels of municipal employees on their cyberslacking behaviors.In order to examine the relationship among the variables, a quantitative-based cross-sectional design was followed. Data was gathered by survey method from municipal employees in central Adana. 211 participants' survey forms were deemed appropriate. Then, the data were analyzed, necessary evaluations were made to ensure the validity and reliability of the scales used in the survey form, and the relationships between the concepts were tested. The results of the analyzes showed that cyberslacking consists of two dimensions, namely social-informational and recreational-informational. When the relationship between the variables in the research model was examined, it was found that perceived organizational justice and job satisfaction levels of employees have a negative and moderate-level significant impact on social-interactional and recreational-informational slacking behaviors. Both in public and private institutions, intentional or unintentional work practices have the potential to cause the perception of injustice and job dissatisfaction. These conditions may lead employees to engage in cyberslacking behaviors. In this context, recommendations were presented for municipal authorities and future researches.

Author

Dr. Emel Berkem Sığırcıkoğlu

How to Cite

Emel Berkem Sığırcıkoğlu (Master Thesis). The impact of perceived organizational justice and job satisfaction on cyberslacking: An empirical research in municipalities in central Adana, 2020, Adana Alparslan Türkeş University of Science and Technology.

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